Refund policy

Made-to-order items

Every piece is made to order. We do not accept returns or exchanges for sizing or change-of-mind. Check the size guide before ordering. If you’re unsure about fit, email info@9barn.com before placing your order.

Damaged, defective, misprinted or incorrect items

Email info@9barn.com with a photo within 30 days of delivery. We’ll replace the item or refund it. You do not need to send it back.

Questions

Email info@9barn.com.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.